Shipping & Delivery

Where Can I Find the Shipping Tracking Code?

After placing an order on GoVelora, you can monitor its progress using the provided shipping tracking code. Here's how to locate this code:

1. Order Confirmation Email: Once your order is processed and shipped, GoVelora sends a confirmation email to your registered email address. This email includes:

  • Order details
  • Shipping information
  • Tracking code

2. GoVelora Account Dashboard: If you have a GoVelora account, follow these steps:

  • Log in to your account on the GoVelora website.
  • Navigate to the "My Orders" or "Order History" section.
  • Select the specific order to view its details.
  • The tracking code will be displayed alongside the order information.

3. Guest Checkout: If you checked out as a guest without creating an account:

  • Refer to the order confirmation email sent to your provided email address.
  • This email contains the tracking code and a link to track your order.

4. Contacting Customer Support: If you cannot locate the tracking code through the above methods:

  • Reach out to GoVelora's customer support team.
  • Provide your order number and relevant details.
  • The support team will assist you in retrieving your tracking code.

Using the Tracking Code: Once you have the tracking code:

  • Visit the carrier's official website (e.g., UPS, FedEx, USPS).
  • Enter the tracking code in the designated tracking section.
  • View real-time updates on your package's status and estimated delivery date.

For more information on tracking your package, refer to the carrier's tracking page:

By following these steps, you can easily locate your shipping tracking code and stay informed about your order's journey.

Still have questions?

If you still have a question, you can submit a support request here.   Contact Support

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